At Ashraqat Alghad, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, contact information (such as phone number, email, and address), and any information provided when you make a purchase or contact us for inquiries.
Technical Information: Information about your device, IP address, browser type, and usage patterns on our website to help us improve user experience.
Transaction Information: Details of products purchased, payment information, and delivery address.
2. How We Use Your Information
We use the information collected for the following purposes:
To Process Orders: Personal and payment information is used to fulfill and deliver orders accurately.
Customer Service: We use your information to respond to your inquiries, provide customer support, and address any issues.
Marketing Communications: With your consent, we may send promotional materials, updates, and offers that may interest you. You can opt out of these communications at any time.
Improving Our Services: Technical data helps us analyze usage trends, enhance website functionality, and improve customer experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only in the following cases:
Service Providers: With companies that help us operate our website, process payments, or deliver products (e.g., shipping companies).
Legal Compliance: When required by law or to protect our rights, property, or safety, we may disclose personal information to law enforcement or other authorities.
4. Data Security
Ashraqat Alghad employs standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the internet is completely secure.
5. Your Rights
You have the right to:
Access, update, or delete your personal information in our records.
Opt out of receiving promotional communications.
Request details about the personal data we hold on you.
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may impact your experience on our site.
7. Changes to This Policy
Ashraqat Alghad reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website following these changes signifies your acceptance.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
