FAQ

Frequently Asked Questions (FAQs)

1. What products does Ashraqat Alghad specialize in?

We provide high-quality motor oils, filters, and a wide range of automotive spare parts, catering to both individual and commercial needs.


2. Are your products guaranteed to be high-quality and safe?

Yes, quality and safety are our top priorities. All our products are sourced from trusted manufacturers and undergo strict quality checks to ensure they meet industry standards.


3. How can I choose the right motor oil or filter for my vehicle?

Our experienced team is here to help. Just provide us with your vehicle’s specifications, and we’ll recommend the best options to optimize performance and safety.


4. Can I place a bulk or wholesale order?

Absolutely! We offer competitive pricing and options for bulk orders to support automotive businesses, repair shops, and fleet owners.


5. Do you offer international shipping?

Currently, we serve local and regional markets. For inquiries about international shipping, please contact us to discuss possible arrangements.


6. Is there a warranty on the products you offer?

Many of our products come with a manufacturer’s warranty, depending on the brand and product type. Please inquire about specific warranty details when making a purchase.


7. Do you provide installation services for the parts you sell?

While we primarily focus on supplying parts, we can connect you with trusted professionals in our network for installation services.


8. What is Ashraqat Alghad’s return policy?

We value customer satisfaction. If you encounter any issues with your order, please contact our support team within 14 days. We’ll work with you to arrange an exchange or return based on our policy.


9. How can I contact Ashraqat Alghad for further assistance?

You can reach us through our Contact Us page, via email, or by phone. Our customer service team is ready to assist you with any questions or concerns.)